The Holiday Inn Brockton Massachusetts is currently looking for: Full Time Associate, to work a Flexible schedule that is also available to work weekends this is a must for employment. Experience using the Opera System would be Great but not required we will train.

DUTIES:

• Welcome guest by greeting them; answering questions; responding to requests.
• Registers guests by obtaining or confirming room requirements; verifying pre-registration; assigning rooms; obtaining information and signatures; issuing door cards.
• Establishes credit by verifying credit cards or obtaining cash.
• Directs guests to room by showing location on hotel map; calling bellhop.
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages,etc.
• Provides information to guest by answering inquiries regarding hotel and other services guests may requires, such as entertainment, shopping, business, and travel.
• Maintains records by entering room and guest account date.
• Collects revenue by entering services and charges; computing bills; obtaining payment.
• Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
• Secures guests' valuables by placing valuables in sage deposit box.
• Contributes to team effect by accomplishing related results as needed,

Skills/Qualifications:

Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, and Listening.